Category
Customer Service
Pricing Type

Free | Subscription

Price Range

From US$17/user

Your customers want to chat with you

Olark is the most beautiful and effective way to talk to your customers for sales and support. And we make it super easy for you! Solve customers' problems before they have a chance to click away. Give them the answers they need immediately and gain powerful insights about what they want for relationships that last. Olark has powerful features to give you access to visitors and their behaviours. Make your business (and your site) look good and keep customers coming back.

- Olark

Olark Product Video

b Features & Options of Olark

Chat With Visitors:

  • The Olark Chat Box.
  • Visitor Details.
  • Chat Console.
  • Proactive Chat.
  • Mobile Chat Clients.

Customize Olark:

  • Powerful API.
  • Attention Grabber.
  • Automatic Greeter.
  • Offline Messaging.
  • Custom Design.

Rest easy with us!

  • Analytics.
  • SSL Security.
  • Friendly Olark Support.
  • Online Training.
Respond Smarter, Faster:

  • Shortcuts.
  • Targeted Chat.
  • Operator Groups.
  • Shopping Cart Saver.
  • Cobrowsing.

Analyse Your Chats:

  • Chat Reports.
  • Transcripts.

Advanced Integrations:

  • Helpdesk Integration.
  • CRM Integrations.

Advanced Customisations:

  • Invisible Olark.
  • Remove Olark Branding (with 8 operators or more).

Olark Pricing

Free Forever: 1 user, 20 chats per month, standard features | Monthly Plan: US$17/user/month | Yearly Plan: $15/user/month | 2-Yearly Plan: $12/user/month.

Payment Discounts: Discounts for longer subscriptions; Yearly – 12%, 2-Yearly – 29%.

Trial/Warranty: 14 day free trial.

Other Costs: None.

Integrations & Add-Ons

  • Customer Service: Groove, Salesforce Desk, elevio, Zendesk, Talkdesk.
  • Sales: Salesforce, Nutshell, Highrise.
  • eCommerce: BigCommerce, Shopify, PrestaShop, X-Cart, Magento, Volusion, 3dcart.
  • Marketing: Google Analytics, Salesforce Pardot, Unbound, Segment, GoSquared.

Ratings Summary

(4.5/5 from 82 reviews)

Rating score is a weighted average from the following respected sources:

  • G2 Crowd: 4.5/5 from 80 user reviews
  • GetApp: 4/5 from 2 user reviews